Hello my kusama balance in trust wallet after migration is disappeared what should I do?
Ga7P6mMuJZCaDpNSq3tKsU1YzRunHP1H2Y3eqCdhDVRXdXZ
Hello my kusama balance in trust wallet after migration is disappeared what should I do?
Ga7P6mMuJZCaDpNSq3tKsU1YzRunHP1H2Y3eqCdhDVRXdXZ
Your KSM is still there, the problem is Trust Wallet is not really recommended as they don’t stay on top of updates and the app doesn’t conform to Polkadot specifications which can cause issues. You can easily migrate to Nova Wallet. Here’s a visual guide https://x.com/NovaWalletApp/status/1956368681589526547
Thanks for supporting but my ksm balance is still zero in nova wallet also
Please open a ticket on the Nova App: Settings → Get support by email
Or send them directly an email: support@novawallet.io
With more details (such as your wallet address) they will be able to help you. If you tried to import your account from Trust Wallet to Nova not via the “Import from Trust Wallet” button, you might have issues seeing your tokens. But also in this case, please describe that in the support mail to Nova.
You have to use the import from Trust Wallet because they use a non-standard derivation path. You can also paste your wallet address in here https://assethub-kusama.subscan.io/ and see your balance so you know things aren’t lost.