A couple of years ago I staked approx. 140 DOT in my trust wallet. Since then, the min has been raised to 250. Trust wallet is borked - won’t let me un-stake even with balance to pay any related fees.
Has anyone successfully managed to resolve this issue ?
Not really sure if this is required but current validators are now P2P.org and SNZPool -1
Receive address = 16CV6a9anNHJtxNSjhzVQB8LVsSzwrxWjGmnd24uUsfA8Sfk
I’ve seen many users have various issues with Trust Wallet, and unfortunately the only recourse I know of is to reach out to Trust Wallet support.
@Brotherman6699, did you get any resolution from Trust Wallet? I’m currently going through the same issue, and unfortunately TW customer services is lacking greatly. I purchased enough to get me over the limit increase, but there doesn’t seem to be a way to add it to my already staked DOT.
I submitted a ticket, but evidently, the customer service didn’t read the explanation they asked for and simply replied with an article on how to stake DOT.
I reached out to Polkadot customer service prior to submitting my ticket with TW, they can see my DOT on subscan, but it’s purely an issue within TW.
Hopefully, you’ve worked through this and have some guidance.
I strongly recommend opening a new account in an ecosystem-native wallet like Nova, Talisman, or Subwallet, transferring your DOT to it from Trustwallet, and managing your tokens in the new eco-native wallet. Trust Wallet just doesn’t play nice with Polkadot, and I see many users having issues with it.
@mister_cole, I’d like to move it, but first I have to get TW to release it somehow. I have a feeling they want me to purchase another 250 DOT, but then my concern would be they would have it in two different staking options and say I still can’t take the original out.
That’s unfortunate, and even more unfortunate is that it sounds like only Trust Wallet support can help. Good luck!
Thanks @mister_cole , I by no means blame DOT for this, it is purely a TW issue. I was just hoping to find someone who’s worked through the issue with TW. TW’s customer service is all automated and replies with links to articles about basic staking and unstaking. It is unfortunate.
If I find a solution, I will post for others.