@ytresza I can certainly appreciate your feedback and acknowledge your experience.
There is certainly a more aggressive shift in this community from “constantly shipping cutting edge tech” to making a more active effort to support our technical community.
See the following:
This should address at least some of the concerns you are finding like documentation / resources which are out of date.
These are problems that take time to fix, but something I hope you can see that we are keeping in mind.
Of the places you were searching for help, I don’t think Telegram or Reddit will be a place for technical support.
However, I am surprised that StackExchange had also left you with no answer.
I am pretty happy with the statistic on StackExchange that 81% of questions are answered, but of course we can do better. One solution which is built into the StackExchange platform is to create a reputation bounty on a question you want answered: What is a bounty? How can I start one? - Help Center - Substrate and Polkadot Stack Exchange
That being said, I will take a look at your questions on StackExchange and see what information I can provide you.
Even if you think that I couldn’t implement my prototype due to a lack of skills at my side, it doesn’t invalidate my point that beginners don’t get the help they need to get onboarded. I shouldn’t have to enroll in the Polkadot Blockchain Academy to implement scripts that issue and validate a multisig transaction.
I think one last issue I would like to present from the perspective of those trying to help onboard new users to our ecosystem is that there is really a ton of people, and there just isn’t enough resources to hand hold everyone.
Our StackExchange has, at the time of writing, over 5,000 questions of which I am pretty happy to say that 81% of them have an accepted answer.
We support over 50 live parachain teams on both Polkadot and Kusama, which each have their own whole development team asking for help and resources.
Through the academy, we have spent in person, 1:1 time with hundreds of talented engineers. You are right that it shouldn’t be that you have to enroll to get answers to your question, but you can understand that when the bottleneck in the ecosystem is getting enough answers, that things like the Academy allow us to focus our resources and time.
I think one strategy we are following in terms of educations is creating more reusable, long living content, closer to the source code of Polkadot SDK itself. We are also looking to educate more educators, rather than builders directly. We need more people who are able to answer questions, or find the answer when they don’t know it.
If you spoke to people who joined our ecosystem 1 year ago, I think they would go crazy to show you all the ways our developer experience has improved over that year. And I can only hope that you would feel the same 1 year from today. That is our north star.