We understand that technical issues can sometimes arise when trying to use our app, TBD, particularly in regard to our faucet feature. We also acknowledge how frustrating this can be, and we want to ensure that your concerns and issues are addressed as quickly and efficiently as possible.
To streamline this process, we have created this thread specifically to discuss and resolve any problems or difficulties you may be experiencing when accessing our faucet. This will allow us to concentrate our support efforts and provide you with faster and more effective solutions.
Here’s what you should do if you encounter any problems:
- Describe the Issue: Please be as detailed as possible. Include what you were doing when the problem occurred, any error messages you received, and any steps you’ve already tried to resolve the issue.
- Include Screenshots: If possible, take a screenshot of the problem. Visual aids can often help us diagnose and resolve issues more quickly.
- Include Device Details: Please provide information about your device, such as the type and model, operating system, and browser version, as different devices may experience unique issues.
- Be Patient and Respectful: We understand that technical issues can be frustrating, but we ask for your patience as we work to resolve them. Our team will be actively monitoring this thread and will respond as quickly as possible.
Remember, this thread is dedicated to faucet access issues on TBD. For other app-related issues or general questions, please use the appropriate thread or contact us directly.
We appreciate your cooperation and your continued support. Your feedback helps us to continuously improve TBD and provide a better user experience.