What happened to Frequency's active accounts?

There have been multiple examples now on the parity data dashboards that sometimes parachains are very active by all metrics and then proceed to fall off a cliff. For example, look at Frequency’s daily chart, the active accounts dropped from nearly 100k to nearly 0 in a few months. What is happening behind the scenes? Does anyone know?

The same thing happened to Neuroweb where it had a lot of activity and then suddenly plummeted. However, looking at social media, these chains seem to be more active than ever communicating about their projects and building on polkadot.

What happened to the metrics, why did they suddenly dive?

Are we sure that these dashboards are correct?

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Thanks for raising this! We actually analyze these trends promptly as they happen (for example, we reached out to Neuroweb back in January 2025 to get confirmation of the drop), but your post is a good reminder that we should also share our findings more proactively with the community here, not just verify for the dashboards accuracy sake.

In Neuroweb’s case, the decrease was confirmed by the team to be due to protocol-level changes (DKG v8 and batch minting), which made on-chain activity more efficient and less transaction-heavy - not an actual decline in usage.

For Frequency, our team analyzed activity across all pallets and confirmed that the drop wasn’t due to data ingestion or decoding issues. The decline appears genuine on-chain, as event counts fell sharply across all pallets around September 9–10. We’ve reached out to the Frequency team for clarification on whether this reflects an intentional protocol change or a temporary drop in activity, but with no response. If the Frequency team is here, we would appreciate their help in figuring this out.

For Frequency, in the queries for the data parity website, we are using statefulStorage for the proxy activity, but there isn’t any other pallet that the activity has moved to. All pallets seem to be showing a big decrease in activity:

pallet      capacity  handles  messages   msa  statefulStorage  system  utility
date                                                                           
2025-09-06    221137     1782      8072  3146           189596  245602   389799
2025-09-07    230959     1832      8140  3209           197473  255557   407508
2025-09-08    234182     1948      8187  3357           200212  259000   413415
2025-09-09     95753      614      8160  1062            68975  120482   141537
2025-09-10     31836       11      8592    29             6367   56992    12733
2025-09-11     68258       44     21076    90                0  130020      132
2025-09-12     27033       12      8575    24                0   51975       36
2025-09-13     26901       10      8031    22                0   51285       30
2025-09-14     26727        7      8267    16                0   51183       25
2025-09-15     26898       19      9253    39                0   52431       57
2025-09-16     21682       18      7038    40                0   46491       56
2025-09-17      4268       15       236    30                0   28720       45
2025-09-18     25632        6       961    16                0   49717       18
2025-09-19     41088       16      3824    32                0   88752       54
2025-09-20     29562        5      1348    10                0   66430       15
2025-09-21     37274       12      1790    24                0   85354       36
2025-09-22     20909       16       968    32                0   44919       48

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