I am an active user, managing my staking directly through the .js interface, voting since shortly after the launch and have ploughed through much journalistic information on the network with great zeal, so i apologise that i am not starting this with a link, but i have seen an official team statement that noted the listing of Polkadot and Kusama on Crypto.com (“Crypto.com” = “cDc” from here on) with some degree of team pride.
i celebrated by making a purchase immediately on the cDc platform (app… not exchange).
as a cDc Private member, i do seem to get reasonable customer response when i enquire to Crypto.com staff, so very shortly after my DOT/KSM purchases on cDc, i had reason to be in contact with them to discuss the withdrawal status for the DOT/KSM coins. they indicated to me that this would be actioned ASAP.
at time of writing, this is still an unresolved “to do” for the team at cDc. i am a very loyal cDc customer, but, equally, as a keen advocate and participant in both Polkadot and Kusama Networks, so i was a little disappointed that their fanfare at offering DOT and KSM was thus marginalised. as i actively manage my staking of DOT and KSM, the disappointment also contains that flavour of annoyance as i am aware of the returns that i could be making off these assets that i am holding on my cDc account.
i am a pragmatic cryptocurrency investor so i can be understanding, but i am also astute enough to realise that such issues could negatively impact on both cDc and upon the chains. i am a qualified software tester that would be fairly described as a “cryptocurrency maximalist”, so i am very aware that there are a lot of crypto-novices in accumulation within the cDc ecosystem, that do not yet have the understanding to inform their opinions and actions
the cDc Exchange is advertising two rapidly approaching Polkadot promotions, which infers to me that this impasse may soon be breached.
perhaps this functionality will be launched to coincide with their “syndicate” event… if so, it has yet to be heralded in their blog.
i had some very nervous moments and experiences (unfortunately, personally very costly) in the lead up to the Polkadot go-live, so i am reticent to see others subjected to the same dramatic crescendo that i was subject to as a secondary buyer of the promissory DOT tokens on an exchange. i perceive that many newcomers to the chain may see the upcoming events as an opportunity to make a FOMO inroad into the Polkadot ecosystem. a few will be spooked by the disconnection between the offerings and the current cDc functionality for the tokens.
this may be off the radar of the Polkadot Development Team, as there are likely only a few cDc customers that are well aware of the staking opportunities that are available for the DOT/KSM assets. perhaps some engagement with cDc from Polkadot Developers could be helpful, especially if the functional issues within the cDc ecosystem that i am bringing to the forum are representative of a unexpected progress update for the team.